There does not seem to be much correlation, in either direction, between the ability to write good code and the ability to communicate with one’s fellow human beings. There is some correlation between programming well and describing technical issues well, but describing technical issues is only a tiny part of the communications in a project. Much more important is the ability to empathize with one’s audience, to see one’s own posts and comments as others see them, and to cause others to see their own posts with similar objectivity. Equally important is noticing when a given medium or communications method is no longer working well, perhaps because it doesn’t scale as the number of users increases, and taking the time to do something about it.
— Karl Fogel, Producing Open Source Software