Eric Raymond and Rick Moen’s How To Ask Questions The Smart Way is a fantastic document, and I do refer clueless Bugzilla support-seekers to it fairly often. However, it has the large downside that it’s very long, and written in idiomatic English. A non-native speaker would be overwhelmed.
Hence: How To Ask Good Questions, a much shorter, simpler document inspired by the above. I have attempted to use simple, declarative English and eliminate complex words and constructions while keeping the meaning.
Comments and suggestions welcome – although there’s a fairly high bar for additions, given that we need to keep it simple.
Feel free to point less-than-clueful question askers at this document in support channels you frequent.