Futher to my previous post… it struck me that a lot of people’s problems would suddenly become much clearer if they could upload a screenshot. However, taking and uploading screenshots is currently a reasonably complex process, especially on XP (where it involves Microsoft Paint).
Here’s today’s usability challenge: can we enhance Firefox in some way to make this easier? For example, it would be great if we could give users instructions like:
- Right click on the “Browse” button of this file upload control and select “Upload Screenshot”
- See the timer start to count down from 10 in the top right of your screen
- Bring the relevant window or tab you want to take a screenshot of to the front
- Wait for the timer to expire
- Hit “submit” on the form